RETURN AND EXCHANGE POLICY
Regular Priced Merchandise
Returns are accepted within 10 days of delivery for a refund to your original payment method, or within 21 days of delivery for store credit on an eGift Card. After 21 days, we are no longer able to accept returns.
When you start your return, choose how you'd like it processed:
- Store credit — issued as an eGift Card for the full value of your return. The card is in USD, redeemable on ownyourpermission.com, and never expires.
- Refund — issued to your original method of payment. A $10 USD return shipping fee will be deducted from your refund.
We aren't able to offer exchanges online. To swap an item, return the original and place a new order — we'll process your refund or credit as soon as your return is received.
Sale Merchandise
Sale items are final sale unless otherwise indicated. No refunds or exchanges.
We work quickly to process and ship orders so they reach you faster. Once your order is placed, we are unable to make changes — including item swaps, size changes, or shipping address updates.
Please double-check your cart and delivery details before checking out. Questions about sizing, fit, or a product detail? Email hello@ownyourpermission.com, DM us on Instagram, or use the chat on the site — we're happy to help before you order.
For all returns:
- Items must be unworn, unwashed, and undamaged
- All original tags must be attached
- Include your order confirmation email or packing slip
- Returns that arrive showing signs of wear, scent, alteration, pet hair, or other condition not meeting the above will be refused and returned to you at your cost
Final sale (Not eligible for return or exchange):
- Sale and discounted items
- Hosiery and intimates (for hygiene reasons)
- Hair accessories and hats
- Gift-with-purchase (GWP) items
Damaged or defective items
If your order arrives damaged or has a manufacturing defect, email hello@ownyourpermission.com within 7 days of delivery with photos. We'll send a prepaid return label at no cost and ship a replacement or issue a full refund.
Gift Cards
Gift cards cannot be redeemed for cash or refunded except where required by state law. Items purchased with a gift card are refunded as merchandise credit to a gift card.
- Email hello@ownyourpermission.com with your order number and the item(s) you're returning. Let us know whether you'd like store credit or a refund.
- We'll send you a prepaid return label.
- Pack your return and ship it within 10 days of your delivery confirmation.
A $10 USD return shipping fee is deducted only if you choose a refund.
Store credit returns are issued at full value with no fee.
Once we receive your package, we'll process your return within 7-10 business days. You'll get an email when your refund or store credit has been issued.




